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Starting your own café is tough work. There are many decisions to be made along the way, from the location, the size of the café, the type of food and drink you want to serve, to your target market and your choice of suppliers. Marketing is an important part of any business, and with a...
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As a business owner you will go through peaks and troughs. Every business will have moments where it is struggling for cashflow or unable to make that next jump in progress that is desired and/or required. If you are finding that your business is starting to struggle, we have put together a few tips to...
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Customer loyalty is the vital lifeblood of any business, in any industry. When it comes to a restaurant however, it takes on an even more vital component of the success of a business. If you can build a strong and loyal customer base at your restaurant you can guarantee repeat custom that keeps your cashflow...
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One of the key factors in growing a successful business is to maintain high customer satisfaction rates. This can be achieved through various processes and factors, including a high standard of customer service that is consistent, on-brand, and delivers when customer are both happy and unhappy with your overall service. How do you build and...
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